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Read the latest on the banking & finance industries in the U.S. with award-winning analysis and in-depth reporting by American Banker.
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News
Why Municipal Credit Union is developing its own chatbot
2+ week, 5+ day ago (711+ words) Consumers are increasingly turning to large language models outside of traditional financial services to shop for products and services related to their finances. But one credit union is refusing to cede ground. New York City-based Municipal Credit Union is developing…...
BNY's Barker on what really concerns clients about AI and payments
3+ week, 3+ day ago (556+ words) A payments facilitator chooses the best option for a transaction based on speed, channel or cost. Since faster processing costs more, not all payments need to settle instantly, and a payment facilitator sorts a user's basket of transactions based on…...