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News
Opinion: Convenience retail needs AI that acts, not just analyses - Convenience & Impulse Retailing
1+ week, 8+ hour ago (757+ words) For convenience retailers, having more data is rarely the problem. It’s knowing what to do with it. Every day, store owners and operators balance sales, stock levels, product performance, merchandising, staffing, customer expectations, and margins. Digital systems have made it…...
Opinion: Options drive growth in last-mile delivery - Convenience & Impulse Retailing
4+ day, 8+ hour ago (480+ words) When increased delivery options first hit the market across Australia’s grocery and retail industries, customers relished the convenience factor – steady uptake and reliance on delivery services reflected the interest and desire for new ways to shop. Now, the growth we’re…...
Metcash scales AI across B2B e-commerce platform - Convenience & Impulse Retailing
3+ week, 6+ day ago (940+ words) Metcash is scaling the use of artificial intelligence (AI) across its B2B e-commerce operations to help independent businesses find products more quickly and improve conversion. Simon Williams, GM of B2B Digital Engagement at Metcash, said the technology is being used to address…...