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- 47articles · 30d
- 11+ hour agolatest article
- Aug 14, 2026earliest in window
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- 347avg words
- Finance & Business 34
- Business & Industrial 26
- Economy, Business & Finance 26
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News
Typewise Launches Nova, an AI Operator That Runs and Improves Customer-Service AI 24/7
2+ day, 13+ hour ago (293+ words) Typewise's own research found 81% of customer service teams still run AI as disconnected tools. The company argues the reason is that keeping AI working has quietly become a full-time job. Nova does that job itself. ZURICH, 10 September 2026 — Typewise today launched…...
Why Conversational Commerce Needs an Intent Layer Before More Automation
4+ day, 11+ hour ago (899+ words) A customer tells an AI shopping assistant: “I need a counter-depth refrigerator under $2,000 that fits a 36-inch opening, and I need it delivered before Saturday.” That is not simply a product search. The customer has expressed an outcome, budget, physical…...
How the EU AI Act Will Reshape Marketing Compliance
1+ week, 1+ day ago (281+ words) The practical impact of Anthropic’s watermarks is likely to be limited, although Anthropic raised some alarms by stating that even human-produced content might be flagged if it’s run through Claude for editing. The more important effect of the announcement may…...
Optimizely Launches Mark-Bench for Marketing AI Models
1+ week, 4+ day ago (406+ words) Specialized AI models. Purpose-built models for marketing improve task relevance and efficiency. Cost and quality gains. Early results show 10x cost efficiency without sacrificing output quality. Marketer impact. B2B marketers can expect better brand-aligned outputs at lower cost, supporting scalable adoption. Optimizely…...
Should Your Contact Center Automate More or Less?
1+ week, 5+ day ago (1144+ words) If you use AI to interact with customers in the EU, you must tell them. That provision of the EU AI Act started Aug. 2. The EU AI Act's Article 50 transparency obligations require that people be informed when they're dealing with…...
AI Referral Growth Is Real. Organic Search Still Leads
2+ week, 3+ day ago (1015+ words) AI search is beginning to change how customers research products before they reach a retailer’s site. Shopify’s latest commerce data suggests that shoppers referred by AI tools often arrive further along in the buying process, particularly when they need help…...
Auxia Crossed 200B+ Decisions and Launches Agent Studio, the Operating System for the 10x Marketing Team
2+ week, 4+ day ago (174+ words) Command center where AI agents draw on your full business context to execute and coordinate marketing work faster and with higher quality A Function Hampered By Manual Execution Across every knowledge-intensive industry, from coding to legal to customer support, agents…...
Why Marketers Still Need to Talk to Real Customers, Not Just AI
2+ week, 6+ day ago (700+ words) When we were developing a new pitch deck recently, I took it to a couple of customers, walked them through it and asked for their feedback. It wasn't a large research project. We were working on something that would be…...
Progress Telerik and Kendo UI Get WebMCP Support for Agent-Ready Enterprise Apps
3+ week, 2+ day ago (164+ words) Progress Software on Wednesday announced the latest release of its Telerik and Kendo UI developer toolkits, adding WebMCP support, AI-powered debugging, agent-based document processing and tools for modernizing legacy Windows applications. Progress is among the first enterprise UI toolkit providers…...
What CX Leaders Must Prove Under the EU AI Act
3+ week, 5+ day ago (876+ words) This article examines how the new rules affect conversational AI, AI-assisted service and the CX technology decisions that businesses make next. Editor's note: These questions address the EU AI Act's Article 50 transparency requirements as they apply to customer-facing AI in…...