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InformationWeek.com: News analysis and commentary on information technology strategy, including IT management, artificial intelligence, cyber resilience, data management, data privacy, sustainability, cloud computing, IT infrastructure, software & services, and more.
- 196articles · 365d
- 3+ day agolatest article
- Jan 5, 2026earliest in window
- 92%with images · 2 videos
- 373avg words
- science and technology 166
- BI 91
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News
Wayfair CTO on agentic AI for product discovery and stores
4+ mon, 1+ week ago (857+ words) Wayfair CTO Fiona Tan says expectations for autonomous AI agents have shifted, with a focus now on product discoverability, research and engagement. Wayfair isn't handing over full control of shopping decisions to AI, but agents are changing how the retailer's…...
Customer Loyalty: Trends and Innovation Shaping its Future
5+ mon, 3+ week ago (388+ words) Loyalty is no longer about points and perks, but meaningful, personalized customer connections. Sponsored by Salesforce | Deloitte Digital In this FastChat, Sidney Madison Prescott, Director of AI & Innovation at Zlabs, connects with Shivani Majewski, Managing Director and US Salesforce Retail…...
How SMBs Are Driving Predictable IT Outcomes
4+ mon, 3+ week ago (1003+ words) Amid rising costs and AI-driven demand, SMBs are shifting to subscription and lifecycle-based strategies to gain cost predictability, reduce their IT burden, and strengthen endpoint security. For small and mid-sized businesses (SMBs), end-user device management is becoming increasingly difficult. Rising…...
Rationalize BI reports before adding AI to your analytics stack
3+ day, 23+ hour ago (837+ words) Before layering AI on your BI environment, figure out which reports are worth keeping. The others will undermine everything built on top of them. Every major analytics modernization effort shares the same aspiration: Replace static reports with AI-powered insights, give…...