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Insurance Business

National insurance news for USA insurance professionals. Read American insurance news, analysis, and interviews with leaders in the US insurance industry.

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  • Aug 14, 2026earliest in window
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Insurance Business
insurancebusinessmag.com > us > news > technology > consumers-want-ai-speed-and-a-human-agent--and-most-are-not-willing-to-accept-just-one-589404.aspx

Consumers want AI speed and a human agent - and most are not willing to accept just one

2+ day, 19+ hour ago   (508+ words) A national survey commissioned by the Independent Insurance Agents & Brokers of America found that 87% of consumers said having a dedicated human insurance agent remains important even as companies accelerate AI adoption. The survey, conducted by Mfour Data Research, also found…...

Insurance Business
insurancebusinessmag.com > asia > news > life-insurance > south-korea-slashes-tongyang-life-data-penalty-after-regulatory-rethink-589363.aspx

South Korea slashes Tongyang Life data penalty after regulatory rethink

2+ day, 23+ hour ago   (663+ words) South Korea’s top financial regulator has reduced a proposed 140 billion won penalty against Tongyang Life Insurance to 7 billion won, following a legal reinterpretation of how the insurer shared customer data with its own sales arm. The decision sits within a…...

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