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National insurance news for USA insurance professionals. Read American insurance news, analysis, and interviews with leaders in the US insurance industry.
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News
Consumers want AI speed and a human agent - and most are not willing to accept just one
2+ day, 7+ hour ago (508+ words) A national survey commissioned by the Independent Insurance Agents & Brokers of America found that 87% of consumers said having a dedicated human insurance agent remains important even as companies accelerate AI adoption. The survey, conducted by Mfour Data Research, also found…...
South Korea slashes Tongyang Life data penalty after regulatory rethink
2+ day, 12+ hour ago (663+ words) South Korea’s top financial regulator has reduced a proposed 140 billion won penalty against Tongyang Life Insurance to 7 billion won, following a legal reinterpretation of how the insurer shared customer data with its own sales arm. The decision sits within a…...