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Retail Dive provides news and analysis for retail executives. We cover topics like retail tech, marketing, e-commerce, logistics, in-store operations, corporate retail news, and more.
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News
Walmart’s stores have ‘evolved’ as e-commerce grows
3+ week, 2+ day ago (300+ words) CFO John David Rainey said brick and mortar is vital as retail becomes more omnichannel. Meanwhile, Walmart’s Q2 U.S. comps were softened by drug pricing regulation. The utility of brick-and-mortar stores continues to shift for one of the largest retailers in…...
The Home Depot extends AI assistance in local stores
1+ week, 4+ day ago (249+ words) The retailer expanded its AI shopping assistant, Magic Apron, to include localized store knowledge to help customers quickly find items, ask product-specific questions and get project advice. Magic Apron is ready to help further assist customers in their local Home…...
Sephora to pilot TikTok Shop experience
1+ week, 3+ day ago (292+ words) The beauty retailer will debut exclusive monthly drops through the social media’s e-commerce feature with content-led videos and a TikTok Live. Sephora will debut on TikTok Shop in the U.S. through a pilot starting on Sept. 19. The launch will feature…...
E-commerce to outpace overall holiday sales growth as shoppers lean on AI
2+ day, 20+ hour ago (242+ words) The channel is expected to grow up to 8.4%, aided in part by consumers’ embrace of digital tools such as artificial intelligence, per Deloitte. As artificial intelligence becomes a more embedded part of the shopping journey, e-commerce sales stand to benefit…...
Target scores major sales growth in beauty, hardlines merchandise
3+ week, 4+ day ago (288+ words) The mass retailer saw lower sales increases in apparel and home, where executives said more improvement was needed. Target is cautiously optimistic about the turnaround progress it demonstrated this quarter. While all merchandise reported growth in the period, apparel and…...
Target introduces AI-powered photo search, review features
2+ day, 19+ hour ago (312+ words) The retailer is accelerating its AI features to boost personalization and product discovery. Target wants to help shoppers find what they need faster and in a more personalized way by utilizing AI. So far, the retailer’s Review Insights feature has…...
Gap Inc. taps Walmart alum in ‘fashiontainment’ push
2+ week, 5+ day ago (398+ words) Justin Breton is joining the retailer as vice president of development and will report to entertainment chief Pam Kaufman. Another fresh face is joining Gap Inc. amid the company’s entertainment push. Earlier this year, Gap Inc. enlisted Kaufman, a former…...
Preparing your platform for agentic commerce: How to authenticate AI buying agents vs. synthetic bots
5+ day, 2+ hour ago (577+ words) Automated traffic on a marketplace meant scrapers, card testers, credential stuffers. The playbook was simple: detect automation, block automation. That playbook broke this year. AI bots made up 47.9% of commerce traffic on Akamai's global network in the second half of…...
Ted by Ted Baker debuts at Macy’s
3+ week, 3+ day ago (339+ words) The Authentic-owned brand is available at the retailer’s U.S. locations and online and offers a more relaxed silhouette than the main collection, which is carried at Bloomingdale’s. Before taking over at Macy’s Inc., Spring was with Bloomingdale’s for more than…...
Is your payment experience holding back your omnichannel strategy?
1+ week, 6+ day ago (585+ words) AI agents, TikTok Shop, new mobile apps and marketplaces make omnichannel a whole new game. Retailers know this, with nearly half of retail executives (46%) citing the omnichannel experience as a top growth opportunity. Yet for many, the effort to optimize…...