2+ week, 4+ day ago   (263+ words) Ecommerce teams spend hours every week clicking through menus, searching for deeply buried tools, and manually reconciling product data across channels. The August 2026 release fixes that frustration by handing you the keys to your operational workspace. Here’s everything you need…...

1+ mon, 1+ day ago   (764+ words) With customer data, engagement signals, and account history in one architecture, teams can prioritize the right prospects and personalize outreach at scale. Trustpilot helps build consumer trust by providing customer reviews for thousands of businesses on a single platform. Internally,…...

1+ mon, 1+ week ago   (810+ words) More consumers now start their shopping journey with a question to an AI, be it a large language model (LLM) conversation or in an AI assistant on a retailer’s own site. According to Salesforce’s Fourth Edition State of Commerce report, the…...

1+ mon, 2+ week ago   (573+ words) Businesses are feeling the squeeze from both directions. Eighty-six percent of commerce leaders say AI is raising the bar for customer expectations — and their teams are being asked to meet that bar with less. Against that backdrop, implementing or expanding…...

1+ mon, 3+ week ago   (426+ words) Twenty years ago, I helped build search architectures that went on to dominate modern retail. Back then, the search bar trained consumers to strip away natural language and search for products using as few keywords as possible. Now? Consumers want…...

2+ mon, 3+ week ago   (738+ words) Agentforce Commerce unifies two $3 billion brands on one platform for better personalization, real-time insights, and seamless online shopping. SharkNinja creates high-performance home appliances designed to make everyday life more enjoyable. As they expanded into 39 product categories with dozens of SKUs…...