News
Top Call Center Tools for E-Commerce Brands Scaling Customer Support Without Hiring More Agents
2+ hour, 12+ min ago (550+ words) E-commerce companies in 2026 are managing growing volumes of customer interactions as consumers increasingly expect faster shipping, real-time order visibility, and immediate support across multiple communication channels. As online retail continues expanding, many businesses are searching for ways to scale customer…...
Tabi Connect Integration With Shipper Guide Boosts Spot Freight Bookings for Ryan Transportation
22+ hour, 46+ min ago (156+ words) Ryan Transportation, an early user of the combined platform, also processed more than 90% of load pricing through APIs rather than manual quoting workflows, according to the companies. The rollout comes as logistics providers face tighter spot market competition and increased…...
Why Searchable Company News Is More Valuable Than Press Release Syndication in 2026
2+ day, 2+ hour ago (351+ words) For years, press release syndication was considered one of the primary ways businesses distributed announcements online. Companies would submit releases to wire services in hopes of generating broad distribution across hundreds of websites and news feeds. But in 2026, many organizations…...
Zoovu Acquires XGEN AI as Ecommerce AI Market Consolidates Around Unified Product Discovery Platforms
2+ day, 2+ hour ago (427+ words) Zoovu's acquisition of XGEN AI marks another step in the rapid consolidation of ecommerce infrastructure around AI-native platforms designed to unify fragmented customer discovery experiences into a single commercial intelligence layer. The deal brings together two companies focused on product…...
Compass Lexecon Adds Anja Lambrecht and Matthew Notowidigdo to Expand Antitrust and Digital Markets Expertise
2+ day, 3+ hour ago (226+ words) Compass Lexecon has expanded its antitrust and economic consulting capabilities with the addition of London Business School marketing professor Anja Lambrecht and University of Chicago Booth School of Business economist Matthew Notowidigdo as affiliates. Her research focuses on how consumers…...
Ernesta Expands Retail Footprint With New Ardmore Showroom on Philadelphia Main Line
3+ day, 12+ min ago (347+ words) Custom rug company Ernesta has opened a new showroom in Ardmore, Pennsylvania, expanding its retail presence into Philadelphia's Main Line as home furnishings brands continue investing in experiential retail and design-focused customer engagement. The new location, situated within Suburban Square,…...
Searchable Raises $14 M as Brands Scramble to Adapt to AI-Driven Search
3+ day, 2+ hour ago (415+ words) Searchable, a startup focused on helping companies improve visibility inside AI-generated search results, has raised $14 million in funding led by venture firm Headline at an $85 million valuation, betting that large language models and AI assistants will fundamentally reshape customer acquisition…...
Why Businesses Are Moving Beyond Traditional Wire Services in 2026
3+ day, 1+ hour ago (286+ words) For decades, traditional wire services were one of the primary ways companies distributed press releases and business announcements online. Businesses would submit announcements to large syndication networks with the goal of maximizing distribution across hundreds or even thousands of websites....
How Matthew Epstein Built Shown Media Into a Viral Launch Engine for the Internet Economy
3+ day, 2+ hour ago (679+ words) At a time when brands are competing for attention across increasingly crowded digital platforms, Matthew Epsteinis building a business around one core belief: distribution matters as much as the product itself. Shown Media describes its mission simply: "Get your brand…...
Bookkeeper360 Names David Emmerman COO, Repositions Finance Leadership for Expansion
1+ mon, 1+ day ago (409+ words) Bookkeeper360 has appointed David Emmerman as chief operating officer and shifted longtime executive Terry Rubenfeld into the roles of chief financial officer and director of advisory services, moves aimed at supporting growth and acquisitions in the evolving accounting services market. The…...