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News
Australians trust AI shopping advice over retail staff, study finds
7+ hour, 52+ min ago (314+ words) AI is the first source for 23% of consumers versus 7% for sales assistants. Another 29% trust both sources about the same. In total, 76% trust AI recommendations as much as or more than advice from retail staff. AI is also becoming a first…...
Malaysia to tighten rules on e‑commerce platforms
1+ day, 17+ min ago (131+ words) Communications Minister Datuk Seri Fahmi Fadzil said the government is not seeking to shut down or restrict e-commerce platforms, but will require products sold online to comply with existing standards. Electrical and electronic products, for instance, must meet SIRIM standards,…...
Can India’s digital beauty brands break through the growth ceiling?
2+ day, 3+ hour ago (429+ words) Rising acquisition costs and offline expansion are testing startup models. India’s digital-first beauty and personal care brands face tougher growth hurdles as they move from online-led expansion into physical retail and bigger-scale operations, according to Kearney. Brands typically rely on…...
Subscription growth tests APAC retailers’ margins
2+ day, 21+ hour ago (194+ words) Retailers must prove that higher order frequency and retention can outweigh the costs of shipping and returns. Asia-Pacific retailers are expanding delivery subscriptions, but rising membership alone may not translate into profitable loyalty as free shipping and returns add to…...
The trust gap that will decide agentic commerce in Asian retail
3+ day, 4+ hour ago (658+ words) Trust begins with knowing the customer as one person with a history, not a set of records scattered across the business. We are anticipating the convergence of two key driving forces. This involves shoppers having their own agents to browse…...
SM Prime adds 40,000 sqm logistics space for Shopee partners
4+ day, 2+ hour ago (211+ words) Facility supports SPX Express and Scommerce SM Warehouses, a unit of SM Prime Holdings Inc. (SM Prime), has turned over a 40,000-square-metre logistics facility in Pasig City for Shopee partners SPX Express (SPX) and Scommerce Philippines Inc. (Scommerce). The new…...
Human trust still drives purchases in SEA’s $219b market as AI rises
1+ week, 1+ day ago (417+ words) Two in three consumers buy on creator recommendations. Human trust remains central to purchase decisions in Southeast Asia even as generative AI gains ground in product discovery, according to a report by impact.com, Cube and Dentsu. The E-commerce Influencer…...
Digitalisation, urbanisation to drive Philippine retail to $113.31b
2+ week, 7+ hour ago (323+ words) Digital payments are preferred by 70% of Filipino consumers The Philippine retail market is projected to grow from $79.23b in 2025 to $113.31b by 2035, according to Market Research Future. The market was valued at $76.45b in 2024. E-commerce is reshaping shopping behaviour in the Philippines as…...
ALO enters China with Tmall flagship store
2+ week, 1+ day ago (114+ words) ALO has entered China through an exclusive e-commerce partnership with Tmall. The brand launched its official Tmall flagship store on August 12, offering women’s and men’s apparel, footwear, accessories and wellness products. Sales surpassed RMB10 million within one minute of pre-sale checkout…...
Retailers scale AI as customer journeys fragment
2+ week, 1+ day ago (281+ words) Real-time personalisation is pushing marketers to connect customer data across stores apps and marketplaces as leadership demands results beyond pilots. Asia Pacific retailers are moving artificial intelligence from pilots into live marketing decisions as executives push for measurable results and…...