1+ week, 1+ day ago  (642+ words) June 19, 2026 by Anand Ramchandran " Marketing Strategy and Data Analytics, Mapsted For retail leaders managing a growing store network, the focus is no longer just on driving footfall " it is about what that traffic actually delivers. The priority is clear: increase…...

2+ day, 7+ hour ago  (332+ words) Retail Customer Experience More than half of consumers leave a retailer over poor payment experience More than half of consumers, 55%, walk away from a business, or consider not shopping at a local business again, when the payment experience proves to…...

4+ day, 8+ hour ago  (611+ words) June 15, 2026 by Janina Moza " Chief Marketing Officer, Flipsnack Acquiring a new customer has never been cheap. But the past few years have made it significantly more expensive. CPCs are up. Organic reach has narrowed. The performance marketing channels that powered…...

3+ week, 5+ hour ago  (159+ words) Retail Customer Experience Amazon Web Services debuts AI retail solution built on Alexa for Shopping Amazon Web Services has launched an AI-powered solution to help retailers build AI-powered shopping experience. The AWS agentic shopping assistant, called ASA, was built with…...

3+ week, 2+ day ago  (621+ words) June 2, 2026 by Richard Slawsky " Editor, Connect Media Retailers are rapidly expanding self-service technology far beyond the traditional checkout lane as they look to improve customer experience, streamline store operations and address labor shortages, according to a new report from Coresight…...

1+ mon, 2+ week ago  (446+ words) Shrink isn't going away. Economic pressure, and everyday opportunistic theft, will continue to challenge retailers. But heavy-handed enforcement or experiences that make honest customers feel policed will just push them further from brick and mortar retail. May 29, 2026 by Daniel Gabay…...

1+ mon, 4+ week ago  (817+ words) May 22, 2026 by Andy Meadows " Vice President of Product, Loftware Walk through any store and you'll see QR codes on packaging, connecting shoppers to recipes, promotions and brand information. But for millions of consumers, that digital doorway has remained partially closed....

1+ mon, 5+ hour ago  (709+ words) May 21, 2026 by Tatiana Munoz " Director of Sales and Business Development USA, Hardis Supply Chain Every spring, gardeners always wrestle with the kind of garden they want to grow that year. The answer isn't just about choosing plants. It requires preparing…...

1+ mon, 6+ hour ago  (622+ words) With consumers spending more time streaming, scrolling and engaging with content, the "digital shelf" is no longer confined to a search engine. Conversion can happen at any time in the funnel and brands need to be there to capture it....

1+ mon, 1+ week ago  (125+ words) Retail Customer Experience Amazon drone delivery slated for upstate New York Amazon is aiming to provide drone delivery in under two hours to the Syracuse, New York area. The company held an community information meeting to talks about its plans…...