3+ day, 22+ hour ago   (183+ words) Best Buy CEO Jason Bonfig, slated to take the helm from current chief Corie Barry this coming fall, is focused on enhancing the customer experience and the strategy features a small-format store strategy. Bonfig's focus also includes how to capitalize…...

4+ day, 22+ hour ago   (193+ words) Retail Customer Experience Vusion acquiring In-Store Media Vusion, a provider of AI-powered digitalization solutions for physical commerce, has signed an agreement to acquire In-Store Media, an in-store retail media company, headquartered in Barcelona, Spain. The proposed acquisition marks a major…...

6+ day, 21+ hour ago   (150+ words) Retail Customer Experience Uber Eats partners with a slew of grocery retailers Uber Eats has partnered with a slew of grocery retailers including Busch's Fresh Food Market, Hays, Lowe's Market and Piggly Wiggly. By adding more regional and independent grocers,…...

5+ day, 20+ hour ago   (646+ words) While Amazon’s earnings reveal Amazon Web Services is driving big growth the data also reveals competitors have an opportunity to beat the omnichannel retailer. Amazon beat analysts' Q2 expectations in a romp, reporting $200.6 billion in revenue — way ahead of the street's…...

1+ week, 3+ day ago   (227+ words) Retail Customer Experience In-store shopping will beat online this holiday season, claims study When it comes to holiday shopping consumers will be in the store more than they will be online, according to an Alchemer report. Alchemer is a provider…...

3+ week, 6+ day ago   (712+ words) Retail Customer Experience How fragmented retail data is quietly driving lost sales As retailers look for ways to improve margins without compromising customer experience, operational data collaboration is becoming a critical competitive differentiator. August 4, 2026 by Grant Smith — General Manager, Fintech…...

4+ week, 2+ day ago   (569+ words) Retail Customer Experience The hidden price of retail tech failures Ultimately, the cost of unreliable technology in retail is not defined by isolated failures, but by the cumulative effect of small, recurring disruptions that gradually erode performance and customer trust....

2+ week, 4+ day ago   (673+ words) Big spending expected in the back-to-school retail shopping season but consumers are feeling pressure. Back-to-school shopping is expected to hit a record high of $43.3 billion for K through 12 shoppers and $103.5 billion for back-to-college shoppers. That's despite challenging economics for consumers,…...

4+ week, 1+ day ago   (249+ words) Retail Customer Experience Beauty retailer deploys AI kiosks for international customers CJ Olive Young, South Korea's largest health and beauty retailer, is deploying artificial intelligence-powered kiosks in its stores to improve the shopping experience for international customers as demand for…...

1+ mon, 4+ day ago   (160+ words) Retail Customer Experience Shoppers embracing digital screens in retail environments Shoppers are becoming increasingly receptive to digital screens in retail environments. That's a top finding from the "2026 In-Store Shopper Perception Report," from Grocery TV and Andrew Lipsman, founder and independent…...