News
The environmental impact of e-commerce
3+ hour, 55+ min ago (532+ words) is substantial and growing faster than most organizations can measure. As global e-commerce sales continue to grow, behind that growth sits an expanding physical and digital infrastructure: data centers processing billions of transactions, fulfillment networks moving packages around the world…...
How to choose a B2B e-commerce platform
1+ mon, 1+ week ago (670+ words) E-commerce now drives more B2B revenue than the in-person channels that defined the category for decades. According to industry reports, e-commerce is a top revenue channel for organizations that offer it, and more than half of large B2B transactions, $1 million or greater,…...
Enterprise platforms help establish operational discipline
3+ mon, 4+ week ago (689+ words) For much of the past two decades, enterprise software platforms have largely been viewed as systems that help employees complete specific tasks -- managing customer interactions, processing transactions or collaborating with colleagues. Increasingly, however, those same platforms are beginning to expose…...
AppDev leaders eye Postman AI tools for API development
4+ mon, 1+ week ago (505+ words) Postman added an "Agent Mode" and other AI features to its software this week, a move welcomed by one of its customers and a large business partner as AI apps alter the evolution and management of APIs. Similar to general-purpose…...
How collaboration platforms are becoming cost-control systems
4+ mon, 1+ week ago (1021+ words) Collaboration platforms are rapidly becoming consequential cost centers. That can be surprising, considering how inexpensive messaging or meetings seem in isolation. But the combined costs in these systems increasingly shape financial decisions that affect labor, time and software spend. The…...
Salesforce's acquisition of Cimulate to boost AI shopping
4+ mon, 3+ week ago (428+ words) Salesforce's planned acquisition of commerce technology startup Cimulate promises to expand Agentforce Commerce's capabilities in a world where search engines are replacing website clicks with AI summaries. The company's customers include blue-chip retailers such as Pacsun, Boot Barn and CDW....
E-commerce AI the focus of Salesforce Agentforce updates
6+ mon, 6+ day ago (393+ words) In concept, Salesforce's Two-Way Email, Two-Way SMS and Two-Way WhatsApp features could potentially convert marketing blasts into two-way conversations. In reality, the tools will help marketers manage upward of 1,000 or even 10,000 responses they receive after sending out a blast to…...